Desktop Support Engineer

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DESKTOP SUPPORT ENGINEER

POSITION DETAILS

• Company: Poornam Technologies Pvt. Ltd.

• Position: Desktop Support Engineer

• Job Location: Pan India

• Qualification: Any Degree or Diploma in Computer Science, IT, or related field

• Experience: 1+ Year

• Salary: ₹2,26,500 CTC / ₹2,18,000 Take Home

• Work Mode: Onsite

• Job Type: Full-time

• Interview Mode: Virtual & Offline

• Contact Person: Riyaz – HR Manager

• Contact: 9940185685

JOB RESPONSIBILITIES

• Provide desktop and technical support to end users at client locations.

• Troubleshoot hardware and software-related issues.

• Install, configure, and maintain computer systems and applications.

• Troubleshoot PCs, laptops, printers, and other IT peripherals.

• Resolve issues related to Windows operating systems.

• Support LAN, TCP/IP, DNS, and DHCP-related issues.

• Maintain proper records of technical issues and resolutions.

• Coordinate with the technical team for complex issues.

• Ensure smooth functioning of IT systems at the client location.

KEY SKILLS

Desktop Support, Windows Operating Systems, LAN, TCP/IP, DNS, DHCP, Hardware Troubleshooting, Software Troubleshooting, PC Troubleshooting, Laptop Troubleshooting, Printer Troubleshooting, IT Support, Networking Basics, Problem-Solving Skills, Communication Skills, Customer Support, Technical Support